Delivery
Shipping & Returns
From our atelier in Ulaanbaatar to your doorstep, anywhere in the world.
Free Shipping
On orders over $500 USD
Worldwide Delivery
We ship to over 50 countries
Insured Shipping
Full coverage on all orders
Production Time
Each pair of Domog boots is handcrafted to order by our master artisans. This process cannot be rushed—quality demands patience.
- •Standard production: 4-6 weeks
- •Bespoke orders: 6-8 weeks
- •Rush orders: Contact us for availability
"We take forty hours to craft each pair. They will last forty years. We believe this is a fair exchange."
Shipping Rates & Times
| Region | Standard | Express | Delivery Time |
|---|---|---|---|
| Mongolia | Free | $15 | 2-5 days |
| Asia Pacific | $35 | $65 | 7-14 days |
| Europe | $45 | $85 | 10-18 days |
| North America | $45 | $95 | 10-21 days |
| Rest of World | $55 | $110 | 14-28 days |
* Free shipping on orders over $500 USD to all destinations.
Returns & Exchanges
We stand behind our craftsmanship. If you are not completely satisfied, we offer:
- •30-day return window for unworn boots
- •Free exchanges for sizing issues
- •Full refund to original payment method
Non-Returnable Items
- • Custom/bespoke orders
- • Boots showing signs of wear
- • Items without original packaging
- • Sale items (final sale)
Questions about your order?
Our team is here to help with any shipping or returns inquiries.
Contact Us